R&L Carpet Cleaning
What Our Customers Say
Don't take our word for it. Over 35 years, Rick has built R&L's reputation one clean carpet at a time. Here's what the people who've hired us have to say. 5.0 Google Rating 4.5 ½ HomeAdvisor 35+ Years in Business 6x Super Service Award Customer Highlights
Real Reviews From Real Customers
Rick did an awesome job! Had two rooms, hallway, stairs and area rug cleaned. He was prompt and courteous. Would definitely use again! HomeAdvisor Customer Verified Review My carpets have never looked better in 7 years. I have used 3 or 4 other carpet cleaning companies and they did not do as good of a job. HomeAdvisor Customer Verified Review Rick was a delight to talk to and did a wonderful job making our couch and mattress look and smell like new! Would highly recommend if you need upholstery cleaned correctly THE FIRST TIME! HomeAdvisor Customer Verified Review On time, efficient, respectful of our home, and did a great job on cleaning our white sofa. I will be calling him again! HomeAdvisor Customer Verified Review Excellent service that was punctual, professional, and thorough. Competitive pricing. Will definitely use them again! HomeAdvisor Customer Verified Review He arrived a little early to get set up and started right on time. Worked efficiently. Was very friendly. Would highly recommend. HomeAdvisor Customer Verified Review Live Reviews
Verified Reviews from Around the Web
These are live reviews pulled directly from Google, Yelp, and other review platforms — not curated by us. Leave a Review
Had a Great Experience? Tell the World
Your review helps other Kansas City families find a carpet cleaner they can trust. We'd appreciate it. Google Leave a Review Yelp Leave a Review HomeAdvisor Leave a Review BBB Leave a Review Common Questions
Reviews & Reputation FAQ
What is R&L Carpet Cleaning's rating on Google? + R&L Carpet Cleaning maintains a 5-star rating on Google. Our reviews highlight Rick's punctuality, thoroughness, competitive pricing, and the fact that the owner personally does every job. You can read our Google reviews directly by searching "R&L Carpet Cleaning Independence MO" on Google Maps. How many awards has R&L Carpet Cleaning won? + R&L has won six Angie's List Super Service Awards (2012, 2013, 2014, 2016, 2017), been named one of Kansas City's Top 10 Best Carpet Cleaners by Kansas City Bloggers (2019), and earned HomeAdvisor's Elite Service and Screened & Approved designations. These awards reflect consistent, high-quality service over many years — not a single good season. Are the reviews on this page real? + Yes. The highlight quotes at the top are taken directly from verified customer reviews on HomeAdvisor. The live review feed below is powered by Trustindex, which pulls reviews directly from Google, Yelp, and other platforms in real time. We don't curate, edit, or filter them — what you see is what customers actually wr
Ready to See Why Kansas City Trusts Rick?
35+ years. 5-star rated. Owner-led. See for yourself. Get Your Free Estimate (816) 836-1767 Professional carpet cleaning, upholstery cleaning, and restoration services for homes and businesses across the Greater Kansas City area. Locally owned in Independence, MO for over 35 years. Services Carpet & Upholstery Pet Odor Removal Carpet Repair Commercial Cleaning Power Washing Epoxy Flooring Caulk Replacement Quick Links About Us Areas We Serve Reviews Price Guide Tips & Blog Contact Us Contact (816) 836-1767 2508 S Race Ave Independence, MO 64052 Mon-Sat: 8am-5pm Sun: Closed Free Estimate © 2026 R&L Carpet Upholstery Cleaning & Restoration. All rights reserved. | Serving Independence, MO & the Greater Kansas City Area
Common Questions
Frequently Asked Questions
What do most customers say about R&L?+
The most common themes across our reviews are: Rick arrives on time or early, the work is thorough and professional, pricing is competitive and transparent (no surprises), and the results exceed expectations — especially compared to other carpet cleaning companies customers have tried previously. Many reviewers specifically mention they plan to use R&L again and recommend Rick to friends and family
How can I leave a review for R&L Carpet Cleaning?+
We'd appreciate it! You can leave a review on Google (search "R&L Carpet Cleaning Independence MO"), Yelp, HomeAdvisor, or the BBB. Links to all platforms are on this page. Your honest feedback helps other Kansas City families find a carpet cleaner they can trust — and it means a lot to Rick personally
Does R&L offer a satisfaction guarantee?+
Yes. Every job comes with a 24-day written satisfaction guarantee. If you're not happy with the results within 24 days of service, Rick comes back and makes it right at no charge. This guarantee covers all services — carpet cleaning, upholstery, pet odor removal, and carpet repair
Does the owner actually do the cleaning work?+
Yes — Rick personally performs every job. This is one of the most consistent themes in our customer reviews. When you hire R&L, the owner shows up, does the work, and stands behind the results. No franchises, no fly-by-night crews, no surprises. That level of accountability is why customers trust Rick year after year
Are the reviews on this page real?+
Yes. The highlight quotes at the top are taken directly from verified customer reviews on HomeAdvisor. The live review feed below is powered by Trustindex, which pulls reviews directly from Google, Yelp, and other platforms in real time. We don't curate, edit, or filter them — what you see is what customers actually wrote
How many awards has R&L Carpet Cleaning won?+
R&L has won six Angie's List Super Service Awards (2012, 2013, 2014, 2016, 2017), been named one of Kansas City's Top 10 Best Carpet Cleaners by Kansas City Bloggers (2019), and earned HomeAdvisor's Elite Service and Screened & Approved designations. These awards reflect consistent, high-quality service over many years — not a single good season
What is R&L Carpet Cleaning's rating on Google?+
R&L Carpet Cleaning maintains a 5-star rating on Google. Our reviews highlight Rick's punctuality, thoroughness, competitive pricing, and the fact that the owner personally does every job. You can read our Google reviews directly by searching "R&L Carpet Cleaning Independence MO" on Google Maps
Ready When You Are
One Call. One Trusted Team. Carpets Like New.
Free estimates, same-day service, and zero travel surcharge across the KC metro. Our team answers the phone.